Rewards Program

Exclusive Upgrade & Discount | Rewards | Guest Recognition | Terms & Conditions

Simple Grand math: the more you stay, the more you get. To thank our friends for visiting us we offer a stellar reward points program, which can be redeemed for such services as dining and hotel gift certificates, spa services like manicure or massage, complimentary dry cleaning, NYC shopping exclusives, complimentary New York hotel stays, and the latest Apple products.

After just one night’s stay, you can earn enough points to start redeeming rewards. There is no limit to what your points can afford.

To redeem your points or check the status of your account, please call our toll-free dedicated Grand Guest phone line at (877) 965-3236 or email grandguest@grandhotelsnyc.com.